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Frequently Asked Questions

New Patient Appointment

Please bring a valid photo ID, insurance information, and any pertinent medical records. If you are currently on a pain medicine regimen please bring them in their original bottles.
New patient appointments vary based on location and provider availability. We make every effort to see the patient as soon as possible, appointments may be scheduled as soon as 24-48 hours after the initial call.
Patients will be seen at the location where the appointment is scheduled. Based on providers availability at the specific location an appointment can be scheduled.
The provider will perform appropriate and required diligence including reviewing the controlled substances prescription monitoring program, medical records etc. of the patient. If deemed appropriate a prescription may be prescribed as needed.

Follow-up Visit

Most patient are required to be seen monthly, but it depends on your specific treatment plan.

Patients care and treatment plans will be overseen by the physician and will be implemented at each visit by one of our clinical staff members.

If at any time during your treatment plan you would like your visit to be scheduled with a Physician, please feel free to ask and we will do what we can within the schedule to accommodate your request.

Procedures

Most insurance requires documentation that demonstrates and supports the medical necessity of an intervention procedure. This includes the time to document the medical necessity for the procedure and the receipt and review of documentation by your insurance carrier prior to approval.
The physicians at advanced pain modalities (APM) are fellowship trained in pain management and will perform all of the interventional procedures offered here.
Potential side effects to most procedures are minimal, and specific details will be reviewed with you by your physician or advanced care practitioner prior to any procedure. Additional information about the procedures is available on our website.
Average about 7 – 10 business days, based on insurance plan.
Most patients require about 10–15-minute recovery following each procedure. Patients can return to work the same day of the procedure if needed. Patients that receive sedation for procedures, require about a 30 minutes recovery period.
  • Procedures performed under sedation must have a responsible driver to take you home.
  • For procedures without sedation, it is not required. However, it is helpful to have one available should you need one.
  • Your driver must be 18 years or older and must always remain in the clinic.
  • Do not drive or drink alcohol or operate heavy machinery for 24 hours after sedation.
  • If you are using a transportation service, you must be accompanied by a responsible passenger aged 18 years or older.
Patients may continue taking their medications. The only exception would be blood thinners. If you are on blood thinners, please discuss this with your doctor, as these will likely need to be stopped for a certain duration before your procedure.
When receiving sedation, you should not eat (6 hours) prior to the procedure but it is OK to take scheduled medications as prescribed. You may have clear liquids up to (2 hours) prior to procedure. Any questions regarding this policy should be addressed with our clinical team prior to arriving for your procedure.
Most procedures take anywhere from 15-30 minutes. Some of our more intricate interventional procedures may take anywhere from 30 minutes to 1 hour. Each patient procedure, along with risks, benefits and alternatives, is discussed prior to each procedure.

Prescriptions

Please refer to the pain treatment agreement.
Please refer to the pain treatment agreement.
If they are listed on the patient’s HIPAA form, they may fill prescriptions. Positive identification is required when picking up the prescription at the pharmacy.
Opioids/narcotic medications are not refilled without an office visit at APM, unless otherwise discussed and agreed upon with your provider.
Most surgeons will prescribe a 5-7 day prescription for pain medications post surgery. Your physician and advanced care practitioner will adjust your medications as needed to manage your post-op surgical pain. If your surgeon does not prescribe any medications, we will manage your medications as needed.

Billing & Insurance

You will be billed by Advanced Pain Modalities PLLC.
Urinary drug screening is a service that is provided by outside contracted companies. These services will be billed separately from APM.

We are contracted with most insurance plans including Medicaid and Medicare. A list of insurances can be found on our website at https://www.advpainmod.com, but if you have any questions please contact our Office at 480-756-6789.

No, co-payment is due at the time of service. All deductibles and additional co-pays will be further billed after your insurance assessment.

Referrals

No, unless your insurance company does not require a referral.
You can get them directly from the imaging center. The providers at APM will discuss your MRI results at the follow-up appointment after your MRI is completed.

General Questions

8 am – 4:30 pm, Monday through Thursday.
8 am – 12 pm, Friday
Office closed, Saturday and Sunday

admin@avpainmod.com

No. Please call our main number at 480-756-6789 and you will be directed accordingly.

It is required that you check in 15 minutes prior to a regular office visit or a procedure being performed without sedation. If you are having a procedure with sedation, we ask that you arrive 30 minutes prior to your scheduled appointment time. We ask that you come in prior to your scheduled time so that the appropriate administrative and clinical paperwork can be completed and ready for your procedure as well as any pre-procedural tasks that need to be completed. Failure to arrive at the requested time may result in cancellation of your appointment.

Medical Device Fraud – Warning
It has come to our attention that various organizations are contacting individuals by phone or mail, offering back braces and/or knee braces and claiming these braces are covered by Medicare, Medicaid or other insurance programs. These individuals are not associated with APM and are part of a scam being investigated by the Better Business Bureau.

Please be aware that if your doctor believes a brace is medically necessary, they will discuss this with you in person during one of your appointments. Your doctor or a representative from APM will not contact you about a brace by phone or mail. If you receive a phone call or a mail from anyone claiming to be from APM please contact our offices at 480-756-6789.

We take pride in helping patients with the care and compassion they deserve.
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Chandler Address

3195 W. Ray Road, Suite 1, Chandler, AZ 85226

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6750 E Broadway Road, Mesa, AZ 85206

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480-756-6789

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